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FAQ #1572

How to use RecoveryManager to access the data on your hard drive (Linux server)

You can boot the system using a special recovery tool if your server will not start in normal mode or you do not want to boot the server from the hard disk. The STRATO RecoveryManager fulfils precisely this purpose.

You can change the boot mode of your server in the STRATO Server Login, menu item Backup & Recovery / RecoveryManager. You can choose between Normal Boot and Start the Recovery System. The recovery system lets you boot in emergency mode to repair your system.
 
 
You will find the current root password for the recovery system under Server Data in the Server Customer Login, provided you have launched the recovery system.
 
This article does not describe access to the data on a Linux V-server by STRATO. After launching the recovery system on a Linux V-server, you will find the partition, i.e. the normal system directories, in the /repair directory.

Please note: Resetting a dedicated server may damage the file system, as the machine only receives a reset signal. If you only want to start recovery mode and still have access to the system, it is recommended that you only change the boot system and manually reboot the system after approximately 3 minutes.

Use SSH to log on to your server  if it is available using the recovery system.

 

You can mount the selected hard disk partition/s on the existing /mnt directory immediately after login.

 

It is important to distinguish which hardware and software components are installed on your server:

Important note:

Take note that the matching partitions may have different names on your server. Enter the command fdisk -l to view the available partitions on your server.

 

The mount commands for all partitions are as follows if you have a server with two hard drives mounted in a software RAID array:

mount /dev/md1 /mnt/
mount /dev/md0 /mnt/boot/

 

The mount commands for all partitions are as follows if you have a server with two hard drives mounted in a hardware RAID array:

mount /dev/sda3 /mnt/
mount /dev/sda1 /mnt/boot

 

The mount commands for all partitions are as follows if you have a server with only one hard drive mounted:

mount  /dev/hda3 /mnt/
mount /dev/hda1 /mnt/boot/

 

You will then have access to the data on the partitions of the normal system, and you will be able to change the configuration files, launch full backups and perform other functions.

 
 
Important note:

Take note that the matching partitions may have different names on your server. Enter the command fdisk -l to show the available partitions correctly on your server.
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